Sunbird Cape Cod Resort

This is a budget property...

Liked: Location is great, close to our favorite restaurants, shops, and beaches.
Disliked: There was a group of guests that partied till four in the morning right outside our door in the playground area. Drunk singing and shooting off fireworks in an empty parking lot across the street. My wife complained to the office and inquired about a refund for that night of our stay. She was told they tried their best to quiet the group down and even called the cops but a refund probably wouldn’t be forthcoming.Also The floor in our room was filthy, if you walked barefoot from from the shower to the bed your feet would be black with dirt.

2 nights in Yarmouth

Liked: The location was close to the ferry to Nantucket
Disliked: Whatever cleaning products that were used in our room were so strong I could not breathe

Passable

Liked: Quiet and location was good.
Disliked: Musty smell

Worst hotel I’ve ever seen!

Liked: Absolutely nothing. The place is a disgrace, dirty and full of bugs.
Disliked: Room was disgustingly dirty, which we cleaned.No supplies upon check in…we had to go down and get everything from soap, shampoo, towels. We never complained until we came back to the room with dinner and we saw two cockroaches as well as a pile of dead bugs. We stayed 4 hours but at the 3 hour mark we called down to ask if anything could be done and were offered nothing. No manager. We checked out after only being there a few hours. Called for days after. I finally got “booking.com” involved and hotel didn’t respond to them either. I’ve now gone to my credit card company and have full intentions of taking this place to small claims court if they don’t refund us. We had to drive all the way home after driving for 5 hours to get there. I have yet to hear back from hotel manager. Room was just disgusting and they have some nerve charging upwards of $200 for a room like that. Floors were uneven and I tripped on our way out. Bathroom is far from handicap accessible although they claim it’s handicap compliant. Outside the room was a full dumpster unlocked with flies all around it.It was quite literally the worst room we’ve ever booked in our life…no joke! Staff was so rude after the fact. I have photos of everything. I won’t stop until this is resolved. Apparently (according to other reviews) they can not have the breakfast buffet if they don’t have enough people staying there. That’s false advertising at its finest. Trust me, read the bad reviews on this place because they are all true! Save yourself and go elsewhere!

Pleasant

The bed was comfy, room...

Liked: Clean and comfy bed
Disliked: Musty smell room, toilet pressure

Exceptional

Liked: We visited for a baseball tournament and the hotel had many activities(pools, basketball court, tennis court, fire pits) for the boys between games. The hotel is walking distance to the water park and mini golf and a short drive to beaches, restaurants and Hyannis Hawks games.

Good

Bad