Suite Dreams Hotel

Very good

Exceptional

Liked: Clean, and comfortable, staff was amazing
Disliked: Nothing I didn't like no complaints

Exceptional

Liked: Great staff, very pleasant and comfortable property and room.
Disliked: N/A

We do not have a...

Liked: The location of the breakfast was fine it advertised a hot buffet breakfast which there was none the waffle maker wasn’t working properly and poor selection
Disliked: The location of the breakfast was fine it advertised a hot buffet breakfast which there was none the waffle maker wasn’t working properly and poor selection

The staff was friendly and...

Liked: Not too far from EIU for the state track meet.
Disliked: The safety of entering the room from outside, very unsafe! There was an odor, like mildew in my room, 139 as well as paint peeling/hanging from the ceiling when I arrived. I didn’t have time to stop by the front desk, so I addressed this after the track meet the day I checked in. I was able to switch rooms, but the smell wasn’t much better. The room and surrounding area was creepy, so I was very uncomfortable. The King size bed was mort like a Queen size bed with couch pillows instead of bed pillows. The bed was almost as it was when I checked in because I was so uncomfortable sleeping under the cover that looked like if it were washed it would fall apart. I checked hotels in the area for another room, but they were likely booked due to the state track meet. I couldn’t wait to check out! I did visit the breakfast area and no thank you. The only hot item was waffles that you had to prepare yourself on the waffle maker. More like a grab n go breakfast. The lady at the bar, as nice as she was, was opening beers over the garbage can and handing the beer with the palm of her hand touching the opening to the beer as well as putting limes in the beer bottle with her bare hands. She was leaving the bar area and people were waiting. Also am not happy with the upcharge this weekend compared to others. I paid $172 for the night which is the same as the Hilton down the street when typically rooms are $85 per night. Suite Dreams definitely cannot compare to the Hilton.

Offer a better breakfast and...

Disliked: The breakfast wasnt ready and there were no drinks

Place was convenient. Room had...

Liked: Convenient
Disliked: Room had an odor. But we dealt with it. No elevator

Bad

Liked: Staff was very polite.
Disliked: First this is a motel not a hotel. The rooms are dark with a funny smell. My son's hands were black from touching the floor. The milk served with breakfast was expired by 4 days. The showers had no pressure bc the water was shooting out the sides. There were disgusting marks all over the hotel. Oh and there is no functional pool. Do not stay here.

Never again

Liked: Clean
Disliked: No elevator and the bed was so hard it was like sleeping on the floor.