Just dissatisfied. Please talk to...

Liked: Breakfast was great
Disliked: We’ve stayed here before and have always enjoyed it but this time the room looked clean but I could have sworn that the beds had just been made but the sheets nor pillowcases were washed. They had a smell to them like someone had slept on them before. We were very disappointed because we come so late to the hotel all we wanted was to sleep on clean sheets

Good but not great

Liked: Great breakfast, bar area with pool table was nice
Disliked: Pool was freezing but the downfall was the hot tub was not much warmer than the pool and the heating element and bubbles were missing...computer room was down...and the room I booked wasn't cleaned when we arrived so they gave us a different room that was only one room with two beds...I booked a quadruple room with beds in seperate rooms (didn't want to sleep next to my dad in the same room as my boyfriend and I)

Exceptional

This guest did not leave comments about this hotel.

Liked: Pool & hot tub
Disliked: Too many drug addicts and drug use and staff doesn't care

Superb

It was a decent stay

Liked: The location was great was close to downtown and the park where my son flag football tournament was held. Breakfast was good!
Disliked: The TV in our room did not work where we could watch tv and the WiFi wasn’t always working

Exceptional

Disappointing

Liked: Location was good. Amy at the desk on Friday was exceptional! Housekeeping was horrible! Others on front desk were ok, but not Amy!
Disliked: My toilet would not properly flush and asked for maintenance twice-never got it fixed by them. My son in Ohio told me how to fix it via phone call. Did not have a phone in my room, so if I had an emergency I would have been screwed!!! When I told front desk the issues they said management would be in touch to discuss and comp, well still waiting to hear from them! My daughter paid $100 less for the same room with more people. Very disappointed.