Suburban Studios Salt Lake City Airport Guest Reviews
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Write a review
Brandon Thu, 26 June 2025
Awful, the reviews and stars...
Liked: Close freeway access
Disliked: The grounds were overflowed with trash, the floor was lifting, there was bugs, the door to the room looked like it had been kicked in and repaired poorly, all the doors outside stated they required card access but were unlocked 24/7, & the ceiling looked like it was going to cave in. We had to move hotels and check out early and requested a refund in which the manager agreed he’d refund our stay and never has even after following up via multiple emails.
Antonio Wed, 25 June 2025
Good
Christopher Tue, 24 June 2025
Everything was great the facilities...
Liked: The front desk !! Super friendly and helpful loved the staff
Disliked: They missed putting blankets and pillows on the bed
Anonymous Thu, 19 June 2025
Front desk is helpful and...
Liked: It is convenient and close to SLC airport
Octavio Sat, 7 June 2025
Very good
Kesia Sat, 24 May 2025
Good
Brenda Wed, 21 May 2025
Good
Douglas Fri, 16 May 2025
Very good
Gayle Fri, 9 May 2025
Horrible.
Liked: Free breakfast I guess
Disliked: Poor customer service. Most of the front desk people don’t know how to rectify issues. The entire thing was a mess. Their scheduling system and arrangement were all over the place. Front desk does not know what to do and took almost 1hr just to check in, as their system could not find my booking. We were initially given the wrong room and were asked to wait 30mins to an hour as the room that we booked was still not clean. I also got charged twice for the room, which took the entire 6days of stay to get addressed and even then I left with uncertainty of having the issue resolved as until now, the refund still hasn’t come back to my account. Not only that, the manager who was supposed to take care of the matter dipped and decided to take a job interview, which made us miss our shuttle twice.
Shawn Sun, 27 April 2025
Superb