Suburban Studios North Charleston I-526

You get what you pay...

Liked: Location was good and pretty quiet
Disliked: We booked a room of 4 only had 2 towels. When we asked for 2 more they refused at first. After multiple trips to the front desk and back to the laundry room I had finally had enough. The workers had a lousy attitude and it seemed to inconvenience them if you needed any assistance.

Bad

Liked: It was the WORST EXPERIENCE I'VE EVER HAD ON THIS SITE OR EVER. I checked in at a "late night drive up window" I was given a key and after maneuvering through people gathered in groups on the stairs I entered my room and went to bring all my luggage up. It's alot since we traveled from va to house hunt. I finally got situated and went to use the bathroom where I discovered a) toilet doesn't flush..and has urine in it .a bath mat hanging..a USED WASHCLOTH WITH BAR OF SOAP INSIDE IT on bathtub shelf..unmade bed, the TV didn't have remote OR WORK. I left repacked car and drove to turn my key in. I rang the bell and the short-haired younger gentlemen came to windows ( please keep in mind I reserved room on booking. Com. ) I told him the issues..and he said so u don't have a washcloth? I replied no the washcloth has been used and the room wasn't cleaned a ( I arrived at around 1230 pm due to driving from va) I said I am returning key and he said I didn't come immediately to window. And if I HAD COMPLAINED BEFORE 1AM EVEN THOUGH IT WAS 1247 he could do something but now he can't help me. I have ALWAYS USED BOOKING. COM it's been reliable....I honestly don't know if I will use it again especially when I DEPEND ON THEIR STATUS RECOMMENDATIONS...AND I GET THIS WITH NO remedy to the situation... HIGHLY HIGHLY DISAPPOINTED

Not what is advertised!

Liked: Close to the highway and good price
Disliked: Not clean, didn’t get king size bed for a couple coming to town, knocks on the door before 4:00am.

Superb

Liked: Location
Disliked: No hand towels

It was horrible never again

Liked: I liked nothing about this property I already knew when pulling up how it was going to go and it went exactly that way
Disliked: I didn’t like that my room was dirty and not cleaned, trash all in the drawers, finger gauze with blood on it on the single chair in the corner floor was dirty

Overall loved it

Liked: Everything was great
Disliked: Not applicable

Great stay

Liked: Great customer service rep was very helpful and patient with my reservation that was not populated on the site
Disliked: Csr

Very good

Never again

Liked: Nothing
Disliked: Everything