Suburban Studios Arlington Heights - Elk Grove

It was pleasant with an...

Liked: Nothing
Disliked: We were frightened at the sight of the police who came during the morning time.

4 pillows for a room...

Liked: Was cheap
Disliked: Everything else

Exceptional

Bad

Liked: Nothing. Room rented was not available when we arrived. No hot water no coffee machine no hair dryer no balcony no ice machine. 2 towels for 3 people. Towels are inky available for EXACHANGE between 12 and 3. So you have to schedule your showers to have clean towels. Was told to take our garbage to the dumpster. Didn't appear to have any housekeeping. No turndown service for 4 days.
Disliked: Drunk guy parked outside our room blarring his stereo for 3 hrs. Shady looking people alot seemed to be in drugs or just nuts. Although entry and halls did get cleaned there were at times garbage smashed donuts and litter in the halls. The coffee that was available in the entry was always a mess creamer was always empty every day I went down. Filed complaints with corporate company. On-site staff was not able to compensate for ruining our vacation but kept saying to contact general manager which no one seemed to know when he worked. And his business card phone number was the reception desk. Horrible horrible horrible. Will be reported to better business bureau as I still have not received a call from the imaginary General manager in regards to the situation. A few more things one light didn't work curtains were broken only 2 flat pillows per bed beds were somewhat soft but the frames were hideous the bed shifted and moved with barely touching it

Superb

Exceptional

Exceptional

Good overall let’s try to...

Liked: Location
Disliked: Quite time had dogs barking 8pm to late night..

Nice location with good parking...