Studio Z Ascend Hotel Collection

The staff is excellent, and...

Liked: I swear my favorite part was how good the staff treated their guests. They basically did anything and everything in their power that they could do for me. Bc I accidentally ordered through a third-party and found out now I know better anyways with that being said there really wasn’t much to do without driving an hour or so but this hotel if you’re there for the military base is an excellent choice!
Disliked: The only thing I can say that I didn’t like was that the pool closed down I felt like early I don’t know why especially the hotels that don’t have lifeguards on duty anyways I kinda don’t even understand why we have to close the pool down anyways?? but I don’t know it might be an insurance thing I don’t know

It wouldn’t been great except...

Liked: Close to Fort Leonarwood, and this is the first hotel that offers toys for guests at the pool, we liked that very much. Also this hotel had different breakfast than other hotels, like those cheese omelets, that was nice. Also they having a complementary laundry room was very neat.
Disliked: We stayed there from Thursday to Monday and our room was cleaned only once, we did NOT have the “don’t disturb sign” on purpose. One of the days of our stay we saw the housekeeping close and we hurry to leave thinking that they would come to our room next and clean, but they skipped our room and that upset me very much, we had trash and we needed clean and dry towels. Had to go downstairs and get them after a long day when the last thing I wanted was getting out of my room. On Sunday we complaint to the front desk that our room hadn’t been cleaned a single day during our stay and that was the only day they cleaned but just bc we complaint.

Was there for family member...

Liked: Very clean, calm and had no issues at all.
Disliked: Nothing, everything went well.

We would stay again, just...

Liked: The staff was excellent, rooms very nice and appropriate for the price.
Disliked: The breakfast was the only part of our stay that disappointed (if I rated breakfast alone I’d give it a four; ir wasn’t a meal we’d pay money for independently). Everything else was fantastic, including the staff.

Great

Liked: Close to military base
Disliked: None

I had a great night...

Liked: Very nice clean and simple

If in the area again,...

Liked: Location was so convenient to FLW. Breakfast was hot and had plenty of options to select.
Disliked: Beds were too firm

Very good

Great Quality and Friendly Staff

Liked: Second time at this hotel. The staff are so stinking nice and friendly. This hotel is easily accessible and close to everything. The bathroom was HUGE. And the bed was supercomfortable. The outside pool was clean and the pool towels are super nice and big.
Disliked: The room temp upon arrival was set at 78, so the room took a bit to cool off.