Studio 9 Inn & Suites Guest Reviews
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0.5 miles from Decatur centre |
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Spare Sat, 20 April 2024
Scam artist
Disliked: The guy at the front office tried to scam me out of more money. He insisted that I didn't pay even after I showed him several times on my phone that I had already paid on booking.com he then accepted the fact that I already paid and then blamed me for not telling him sooner...
Keith Wed, 17 April 2024
Disappointing
Liked: Large room. Very friendly staff at check in. Water pressure great water warm. Quiet and comfortable.
Disliked: One toilet leaked when flushed. Half of the jets on the spa tub didnt work. Room a little dated but still comfortable. When checking out told the day clerk that toilet leaked and the spa tub didn't work correctly. He didn't really care about it. I won't be going back so it really doesn't matter.
Adrian Tue, 9 April 2024
Very poor
Velencia Mon, 1 April 2024
Female employee was rude
Disliked: The female employee that worked there was very rude to my husband. I feel like it is a way how you talked to someone to get a point across in my opinion. We didn't know that the whole area wasn't a no smoking area. Instead of having a negative attitude with him, just asked politely to moved to a smoking area and we will be fine, but instead she was very rude and disrespectful
Eric Mon, 26 February 2024
Adequate for a quick night...
Liked: Room was adequate, clean and the bed was comfortable.
Disliked: Bathroom was dated, front door needs weatherstripping and my room was over the office and faced the main road. It sounded like a drag strip until about midnight and starts again with road traffic fairly early. The tv didn’t work and staff wasn’t able to get it working so there was no way to drown out the outside noise.
Susan Sat, 20 January 2024
Passable
Disliked: I had to pay a $20 deposit that was supposed to be refunded to my card and never was
John Mon, 1 January 2024
Very good
Jeanetta Sun, 10 December 2023
Exceptional
Anonymous Sun, 3 December 2023
Very good
James Thu, 30 November 2023
Worst places I’ve stayed in...
Liked: Well the good things.., it was moderately clean and the heater was able to keep it at 65 degrees on full blast so we didn’t freeze to death
Disliked: Not clean, heater didn’t work well, uncomfortable beds and VERY rude owner. I am a disabled vet with a service dog. Walked in and paid. Told them he was a service dog and the owner called the room a few minutes late screaming about the service dog. Told me he didn’t care about the laws he wanted us out. I invited him to call the police and went to bed. He did not. Phone call with him was recorded and had been sent to ADA Katie, DOJ and Alabama attorney general