Studio 6-Mccarran NV - Sparks - Tahoe - Reno Industrial Center

Pleasant

Liked: There was no breakfast. The facility was clean and well kept.
Disliked: I notified them a month before travelling I was handicapped and preferred 1st floor. I was given second floor the furthest from the elevator with no handicapped parking by the back door stairwell.

Convenient for an overnight pit...

Liked: Convenient location for an overnight pit stop. Room was clean and it was great to have a fridge/freezer.
Disliked: Although convenient, the neighborhood is purely a pit stop. LOTS of trucks!

Exceptional

Bad

Avoid this place at all...

Disliked: We booked this hotel through Booking.com and arrived after a long drive, only to be told by the receptionist, Tiffany (who refused to give her last name), that our reservation “wasn’t in the system.”We called the hotel’s own reservation department using the number on our confirmation—they confirmed our booking was valid and paid for. Tiffany still refused to give us the room unless we paid again at the hotel, which would have pushed the cost to over $360 for a single night.She even admitted she could see our reservation and payment but said, “No room unless you pay again.” Around 10 p.m., exhausted, we just wanted the room we had already paid for. She claimed she tried calling someone for help but “couldn’t reach them,” then called security to kick us out because we were upset.Absolutely the worst hotel experience I’ve ever had—zero customer service, zero willingness to help. Avoid this place at all costs.

Would not go there again,...

Liked: Clean and spacious.
Disliked: Just the minimum in extras. Room coffee was bad. No coffee service in the lobby. It was too expensive for what was offered. They could have offered a discount at some of the restaurants.

Very good

Liked: No breakfast
Disliked: When we registered we were told the 2 rooms were across the hall from each other. Since our grandchildren were in the second room we wanted them close. The rooms were actually several rooms apart. All was ok, just trying to e careful.

Exceptional

It was quiet!

Liked: Location
Disliked: The bathroom needs updating!