Great decor

Liked: Staff were very friendly. Decor was amazing. location was great.
Disliked: Hotel bed was 2 mattresses joined together which made it a bit uncomfortable. View from the room was not great. Scottish football fans were very loud opposite and woke us up early in the morning by knocking on our door.

Very good

Location. Refurbishment. Bar. Staff. Room....

Liked: N/A
Disliked: Small fridge installed

Perfect Location

Liked: Location perfect. Clean, comfortable and the breakfast was great. Staff very friendly and nothing too much trouble for them. Will stay again when I am next in London for a show.

Very good

Superb

Liked: so convenient for all london attractions
Disliked: Good value for money

Superb

Disliked: It was a little bit slow to get help from reception during busy times. I had to queue for a very long time just to pick up luggage I had left with them after checking out, And nearly missed a train as a result. This isn't a huge negative, just a little bit inconvenient and having more staff at the reception desk would have gone a long way to prevent this.

Enjoyed London for a couple...

Liked: Breakfast was very nice and the staff were all polite and apart from the weather it was a nice weekend.The position of the hotel was excellent with Covent Garden at one end and Leicester Square at the other
Disliked: The room was tidy but seemed very small. Window was looking out to the centre of the hotel so not much natural light coming in so lights on all the time.

An excellent hotel in a...

Liked: The hotel was in an excellent location for walking around the sites of London. The room was big with a comfy bed. Breakfast and bar service in the eventing was very well organised for the COVID situation. Staff were very friendly and helpful.
Disliked: I couldn't fault the hotel services.