Ok

Liked: The hotel had good facilities such as swimming pool, jacuzzi, tennos courts snooker table etc and nice garden area. Staff were helpful and friendly too
Disliked: Rooms were not very clean, alot of little insects on the wall in bedroom, walls were cracking and looked quote old . Needs a make over

Good value

Liked: The pool. The breakfast
Disliked: Beds are very hard

Superb

Pretty awful

Liked: Breakfast was edible
Disliked: Stourport hotelIt had changed for the worse since our last stay. Run down, poor room and very small, no view, not very quiet, and worse the dining room areas were cordonned off with chairs to stop us sitting nearer to windows where we wanted to sit, and far too close to others so much so that when too many people came to breakfast they were forced to move some of the blocking chairs one day. Fire doors were openin the corridor.It wasn?t pleasant. Staff were not always there to check you in to meals.The evening food was awful and after 2 attempts and writing it down the very nice young people still couldn?t get our meals right. We gave up and tried to eat our sirloins which were tough and gristley. I couldn?t chew mine and had to take it out of my mouth, my husbands was edible. We didn?t complain at first as we didn?t want to complain.The waiter kept asking if we were going to pay for our meals each night just as the receptionist did when we checked in. We had already arranged for reception to take £50 each day, from our registered credit card, towards any extras, yet they seemed frightened they would not get paid. I was going to offer to settle half the bill after half the stay to calm their nerves, but then they didn?t replace our empty toilet roll with a full one so I didn?t bother.The carpets were stuck together with tape, the shower knob came off in your hand, and the shower sprayed all over the floor and i slipped straight away from standing, missing the washbasin with my head , only because i grabbed it to save myself. We left signs out everyday to service the room and it was never done. Not once. We ran out of toilet paper(1 roll to start with) and yet they could come to our room a day early to shove the bill under the door.That was the last straw and i complained. We were offered money off the bill but i would rather have had the stay and food and treatment we asked for not cash off!!!I wont be going back unless I really need to.

wonderful setting for a wedding

Liked: everything
Disliked: nothing

Freinds wedding was excellent and...

Liked: loved the pool and the wedding was excellent
Disliked: there wasn?t enough plugs in the room and they were in silly places

Not that good

Disliked: Poor service in the restaurants at dinner. On first night waited over an hour for the meal. On second night joined by a friend. Two meals turned up but not the third. We had finished before the third arrived.To much noise from the wedding reception disco.

Superb

Liked: great location, very friendly staff and comfy hotel
Disliked: nothing

Passable

Liked: .
Disliked: .