Stonebridge Hotel Fort St. John, Fort Saint John

Bad

Disliked: They overbooked and cancelled my reservation an hour before I was to arrive and check-in. I had to scramble to find accommodations for a 5 day work trip, due to a busy city and lack of vacancies I had to move to 3 hotels during my 5 day shift. I work a lot out of FSJ and have stayed there often, I will not stay there again.

Cancelled my room 3 hours...

Very good

Liked: Great breakfast, big room, comfortable beds
Disliked: Room and hotel a little old and run down. It was a little pricey

Not likely to stay at...

Liked: Breakfast was good and lots of variety. Eating area could have been cleaner as we never saw anyone cleaning off tables or counters.
Disliked: At check in the front desk staff were great and very helpful. On the first night we were given room 512 but the bed was so old and uncomfortable and the tv did not work so we switched rooms for the second night. Our new room was much better but I had left my nightlight in our old room. I asked the front desk girl if she could track it down while we had breakfast. When I checked out an hour later, I was told that the room was occupied with “do not disturb” so they wouldn’t even try to retrieve it. She was very unapologetic and unconcerned. Apparently Radisson has just acquired the property so I hope things improve as cleanliness of hallways and stairwells needs to be addressed.

Hotel is closed had to...

Liked: Hotel is closed and under renovation!!!!
Disliked: Place is destroyed under renovation!!!!

I will NEVER stay here...

Liked: The beds were comfortable
Disliked: The whole hotel smelled strong of weed. It was terrible! When I tried to pay with debit they took 20 mins to try to figure out their system and I finally had to leave. They never figured it out and it just went to the credit card.

Bad

Disappointing

Passable

worked for us.

Liked: the breakfast had lots of choice. quite adequate for a free breakfast and helpful for just getting back on the road. the rooms were clean, white sheets and duvets that looked and felt fresh. the hallways and public areas like elevators could use a bit more cleaning. it was good for our purposes which was to crash out while heading up to whitehorse.
Disliked: we arrived at the back parking lot and it looked very rundown from the back, and i wondered what i had gotten us into. but it was much better when we arrived around the front, big welcoming lobby etc. booking.com said our special request was approved for a dog friendly room and there would be no extra charge... but the desk people said they always charge $25. which seems reasonable. booking.com and the hotel should figure this out.