The Inn at Stone Mountain Park Guest Reviews
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1.6 miles from Stone Mountain centre |
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Kia Mon, 4 March 2024
The worst stay at a...
Liked: The property was conveniently placed next to the event that my daughter was participating in.
Disliked: We had to be relocated to three different rooms and each one of the rooms would be considered unlivable. The first room had the water piping completely detached among some other small issues in the room that we had to get a tech for. The second room had no working plumbing as far as the toilet. You would think when we had to be moved again They would do a thorough check on the next room but in this case they did not and our 3rd room’s water was a dark burnt orange as if the pipes were rusted over. Other small things like my face breaking out from the water, TV or cable completely disconnected. Dead roaches on the floor and a spider in its web, which means it built a home. The stale smell in 2 of the 3 rooms. An A/C unit with cracking all around it as if there was condensation. I contacted the property so that they could do the right thing and address the matter and no one has called me back. I even told booking. Com about the situation and they tried to reach out for me and the property did not respond to them either. Bad things happen and it is unfortunate that companies are so willing to take your money but not willing to even talk to you when things go wrong and try to fix it.
Chequetta Mon, 26 February 2024
Exceptional
Jeff Sat, 17 February 2024
Exceptional
Shuching Tue, 13 February 2024
Bad
Julie Sun, 11 February 2024
Nightmare
Disliked: My initial thought of the the hotel room was that it was OK. I shortly found out that the sink and shower did not drain, and there was no soap. When we went to the front desk to get a bar of soap, the staff could not find any to give me. However, the worst part was when we woke up in the morning, there were bedbugs all over my daughter and myself, all over the sheets and the pillows as well. I had to throw away hundreds of dollars worth of luggage and clothing. I am so stressed and fearful that they will end up in my house and cost me even more money. It was disgusting and unsanitary. We were there from 10 PM until 5 AM and I will never go back.
Tiffany Sun, 11 February 2024
Poor
Liked: Pricing
Disliked: Very old and dated property and room!
Frank Tue, 30 January 2024
Exelent
Liked: Good
Disliked: Every
Luz Sun, 28 January 2024
Worse experience ever
Liked: Nothing
Disliked: Bad smell, dirty furniture, dirty bedding, our room never got cleaned up even though we asked for it.Everything was so bad that even the hotel manager decided to refund us the whole stay. So we left on night 4 even though we paid upfront for 6 nights, it’s been 1 month and they have not refunded anything and now they do not answer emails or phone calls.
Michelle Sat, 27 January 2024
Exceptional
Kenneth Mon, 22 January 2024
Exceptional