Briliant night away

Liked: Exceptional customer service from receptionist and bar staff
Disliked: Didn't realise the hot tub and swimming pool was open

Despite above thought it was...

Liked: Nice staff and bar. Good breakfast. Didn't use gym or pool but looked good. COVID procedures in place and felt safe.
Disliked: Rooms not very well appointed. Not that clean and windows starting to rot. Lots of mosquitoes in the room and bed not very comfortable. Hotel public areas clean and well appointed but rest of hotel looking a little tired.

Would stay again, it was...

Liked: Excellent coronavirus precautions. Friendly and helpful staff. Food was absolutely lovely!!!!! Excellent value for money. Very easy stay.
Disliked: Room was cold. Mixture of modern and new, meant the hotel looked confused and didn't know what it wanted to be.

A fantastic stay in Stone

Liked: I would have happily paid double the room rate - this stay far exceeded my expectations.
Disliked: Nothing to feedback!

Very good value for money,...

Liked: Food was lovely, staff were pleasant and easy to talk too, leisure centre was nice and peaceful.

Good

Very good

Liked: The breakfast ? was excellent and the service the location was really good
Disliked: Room and bed a little small

Disappointing

Liked: The quality of the food at both dinner and breakfast was excellent. Social distancing and hygiene measures were good
Disliked: Both the room and restaurant were cold, and unfortunately building work adjacent to the restaurant had left a thick gritty layer of dust on the tables and chairs

Very good