Superb

Disappointing

awful

Liked: nothing
Disliked: nothing

It could great one day...

Liked: not a lot. the few staff we met were very pleasant. The bed very comfortable.
Disliked: A grand hotel LONG overdue for a complete remodelling. The £135 King Suite - was cold, slightly damp, poorly laid out, had a broken window covered with hardboard ( and mould) . No useable sockets, a large poorly designed bedroom - and ONE mug & a takeaway cardboard cup !!!! and finally the slowest lift in the world.

Pleasant enough stay and staff...

Liked: Nice character hotel, gorgeous setting for a wedding and events areas were very nice.
Disliked: What let’s this hotel down, rooms and communal areas are in need of refurbishment. We arrived at 10:30am and there was no where to get something to eat.

Rooms themselves were tops in...

Liked: The setting is beautiful, and the staff at the main reception and restaurant were very polite . The lounge had some lovely views and the beds were very comfortable, the room and bathroom were larger than expected - we choose the budget option twin room and expected a shoebox sized place, yet the room was spacious and had everything we needed. It was a very travel-able distance to the Burghley Horse Trials, which is what we came there for.
Disliked: The breakfast was mediocre, not helped by the staff at the buffet who were young and inexperienced and not very helpful sadly (example; one morning the coffee/tea jugs were not plugged in, and when we pointed this out no one took ownership of trying to fix it/finding someone who could, and it took 15 minutes for them to find spoons for fruit/yoghurt). This was the case the first two mornings when the breakfast was presented in a large room on an entirely far hidden away section of the building (probably due to a wedding that was also happening), then the last morning it was back in the main hall and it was good and more like what we were expecting. Glass wear in the restaurant was not clean. The budget section of the house was under renovation - so it smelled incredibly damp/mouldy in one section, and very paint-like in the other, yet the room itself was fine. It felt a bit like they were doing renovations and were severely understaffed in the meantime - we are quite accepting of this but I can imagine this not being what some guests are looking for.

Fabulous stay in fabulous weather

Liked: The hall itself the grounds it was fantastic
Disliked: A better view had a small window had to climb a step to see ouy

chaos

Liked: looks the part but falls short, even the road leading to the hotel is full of potholes.
Disliked: Attended a wedding that was chaos, management didn’t have a clue what was going on, real lack of leadership. Wasn’t the cleanest either. When we stayed the hotel was mainly full of refugees.

Didn’t stay as it was...

Liked: Nothing it was appalling! He seems we didn’t stop , they haven’t refunded us either as we paid up front !!!!Would never recommend
Disliked: Everything