Stevens Pass Motel

No heat at all (January...

Liked: Nothing
Disliked: Everything

Cold and smelly

Disliked: Smelled like hundreds of years of daily chained smoke cigarettes. Freezing cold. Would be better demolished than continue to serve as a motel.

Very good

Overpriced

Liked: The kitchenette and beds were fine.
Disliked: My husband said it smelled like his grandma. . . But I thought it smelled slightly like a smokers room. Coincidentally his grandma smokes...The outside of the motel was kinda run down looking but the main drawback was the price. For one night in a somewhat shabby looking place( on the outside- inside was fine except for mild smell) it was far more expensive than reasonable.

The price for the night...

Liked: Bed was pretty comfortable
Disliked: The door had a big gap around it where light came through. No hot water in sink Bathroom door had damage Floors were uneven.

Good value, kind staff.

Liked: Clean large rooms, nice staff.
Disliked: It's a bit outdated.

Very good

Liked: Simple but large rooms. Clean, quiet, and comfortable.
Disliked: We would have liked our trash dumped and fresh towels. Besides that, it was fine.

HORRENDOUS and I didn’t even...

Liked: There was nothing to likeI canceled my stay, the room I booked thru you didn’t exist!
Disliked: Room I booked not what they showed me, the owner said “no king rooms”They ran my credit card, said it was denied, ran 2 other cards said they were rejected. Incompetent! I can assure you the cards I used are good!The room was filthy, not what I asked for! I told him I am canceling my reservation and left. 2 hours later they charged my card 480.00. I have called them several times, they will not respond, I have emailed them. I undercharge me 1 night but not for entire stay!I have contacted you Booking and you tell me to call them. I am more than frustrated that you are not helping as it was booked thru you. This is fraudulent on all parts and I would like a response from you! I was there for my dad’s celebration of life and this whole experience has made it that much harder! Please get back to me, please try your best talk to the managers as they ignore me.

Passable