Stern am Rathaus

Exceptional

Would stay again. Highly recommend.

Liked: The staff was extremely friendly and helpful. The breakfast was excellent. The room was very clean and well appointed. We were very thankful for the AC as there was a heat wave while we were there. The hotel's location is perfect and even though it is super central, the room was quiet so we got great sleep. Walking distance from the train station and super convenient to reach all parts of Cologne.
Disliked: The layout of the room was a little awkward - though - extremely efficient and well appointed. My only criticism was that due to the layout, I could not, with our luggage, find a good place to do stretches. This is obviously a tiny inconvenience for what was, all in all, an excellent room and stay.

Superb

Liked: Welcoming and friendly staff, great location, lovely breakfast
Disliked: Can't think of anything

Perfect place to stay in...

Liked: The location is excellent, only a short walking distance to the Dom, the Rhine River, and transportation. All staff members were very friendly, professional and courteous. The breakfast was outstanding and exceeded our expectations. We had a rental car and were able to park it in a nearby garage at a reasonable price.
Disliked: The shower had only a half door so water would spill out, but it didn’t bother us too much. I would rank the property 10 out of 10 and would love to stay again!

A welcoming hotel in the...

Liked: Great location in the heart of historic Cologne. The host was fantastic and really looked out for us. One bedroom had nice air conditioning. Tasty breakfast cooked to order. TV worked well.
Disliked: With the windows open the street is noisy at night. The restaurant next door went late into Friday night. The back bedroom with air conditioning was quiet. If you leave on a very early train on Saturday morning, you may not get hot breakfast.

Very good

Great location with the friendliest...

Liked: The location was very central, which was handy. The staff were all brilliant! They were so friendly, knowledgeable and extremely helpful! Probably the nicest hotel staff I’ve ever come across!
Disliked: It can’t be helped because of the design of the building but there are a lot of stairs.

Lovely and comfortable stay

Liked: Very comfortable stay here. Rooms were modern and had everything needed. Good location near the main sites and 5 minutes from the main train station. Andy, the part owner, is a very friendly and helpful guy. Thank you

Superb

Liked: The staff was very helpful with everything! We checked-in late and getting keys from the safe box was easy and smooth. Overall a great hotel within the city center