Sterling Inn and Suites at Reliant and Medical Center Houston Guest Reviews
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Write a review
Loredo Mon, 30 June 2025
Dirty and bad customer service.
Liked: Location
Disliked: The bedding and towels were stained and dirty, the staff was not nice and they were not open to discussion for a refund.
Jonathan Mon, 23 June 2025
Very poor
Beyonka Fri, 20 June 2025
Exceptional
Erendira Fri, 20 June 2025
Passable
Sumit Wed, 18 June 2025
Passable
Liked: On a positive note, the staff was helpful and courteous. One of the team members assisted me in charging my phone when I forgot my travel adapter and also helped me make an important call. I appreciated the support and professionalism in that regard.
Disliked: I had an unpleasant experience during my stay. I got locked inside the washroom and struggled for quite some time before I was finally able to open it. When I informed the staff, they mentioned they were already aware of the issue in that room. It’s disappointing that they still assigned me a room with a known problem. I’ve asked the staff to ensure such issues are addressed in the future to avoid similar situations for other guests. Definitely expected better maintenance and service.
Amanda Mon, 16 June 2025
Over all .. it's worth...
Liked: No breakfast which was fine.. went for concert at nrg stadium it was a short walk there.. over all it's a decent place to stay for the night.. our room was clean and staff was nice.. a/c worked really well room was super cold.
Disliked: Bed was a little to firm my back hurt when I woke up. Slightly noisy outside.
Julie Sun, 15 June 2025
Good
Liked: Easy access to lots around us
Walter Sun, 15 June 2025
Bad
Anonymous Mon, 9 June 2025
Disappointing
Isabel Mon, 9 June 2025
Good hotel for the price
Liked: Great price for a big room with a big bed, couch, mini fridge, etc.
Disliked: There was a roach in the bathroom.