Sterling Hotel

Noisy and uncomfortable

Liked: Wonderful jetted tub in a luxurious, clean bathroom with a rarely provided convenience of a towel rail! The room was spacious with a large closet and conveniently located within walking distance of the convention center and some good restaurants.
Disliked: Room 102. The bed was incredibly uncomfortable with support for the mattress only down the middle. When my husband sat on his side of the bed his butt traveled all the way to the floor and several times the bed spat him out onto the floor while he was sleeping. The venue only has single paned windows so it got very noisy, especially with the hotel's proximity to a busy fire station. The venue hosts weddings and the noise level from that is crazy. One of the wedding rooms was right next to our room, at one point we couldn't access our room due to the wedding party waiting to be let into the room. I didn't appreciate the staff standing right below our window at 1.30am talking and laughing loudly after their cleanup followed by someone vacuuming the hallway outside our room at 3.30am! The staff were rarely at the reception window, little to no refreshments available, access to the ADA entrance and elevator required a special key card that was not available until we could find a staff member days after check-in. The sink didn't drain properly. The TV was tiny with a wimpy, tinny speaker that made it quite unwatchable. I would definitely NOT stay here again.

Good

Liked: Lots of charm. Amenities in room were good
Disliked: The room and hotel was pretty old. No attendant available in the morning...had to check myself out.

Poor

It was ok.

Liked: There wasnt any breakfast. The place needed a lot of work.
Disliked: Parking, there were none.

Good

Liked: I liked the people, especially the ones who worked at my daughter's wedding. Very personal and accommodating. Front desk lady very friendly and helpful. I like the home feeling they made it feel like.
Disliked: Downtown. Ha, I'm not a fan of it, but that's normal for downtowns. Parking isn't fun. The price could be better.

If you want to shower...

Liked: Centrally located to downtown.
Disliked: Room 302 was not clean. The bathroom shower had mold.

Poor

Liked: great location at the Sacramento downtown
Disliked: No response at a simple request such as WiFi passwords

Very good

Bad