Steigenberger Hotel Köln Guest Reviews
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Anonymous Wed, 20 August 2025
Very good
Noludwe Wed, 20 August 2025
Amazing! Great value for money
Liked: The place is beautiful, especially the reception area. The rooms are quite big and the shower too.Great value for money, the location is perfect and central to everything in Cologne. The 7th floor had amazing views
Disliked: The aircon in the room didn't really work, its more of a fan. The cleaners don't do a good job in terms of cleaning , they merely do your bed. The water was only give upon check in and no refills. The breakfast is 29 Euro or 25 Euro if you book a day in advance - which I found to be expensive The staff is unfriendly and give fake and pretentious smiles.
Maksim Tue, 19 August 2025
Superb
Liked: Enjoyed everything.
Patricia Tue, 19 August 2025
Welcoming, comfortable and luxurious
Liked: The breakfast was one of the best we've ever had - very good choice of food and all delicious
Disliked: Nothing
Lucas Tue, 19 August 2025
Very good
Grant Mon, 18 August 2025
Decent but unloved
Liked: Room size decent. The bed was on the soft side but comfortable. Shower is decent despite issues with its condition.Valet parking was excellent and the gentleman who ran it was extremely friendly, accommodating and useful.
Disliked: For the price and the sense of grandeur the Steinberger displays on the facade to clientele, it was a little drab, shabby and expensive.Externally, the hotel was very unloved, dirty, especially the grounds, where glass, food waste and in some places someone's underwear were strewn on the grounds.WiFi was a disaster, intermittent in performance overall and on both nights of our stay internet access failed completely for several hours each time. I had to actually read a book
Khalid Mon, 18 August 2025
Exceptional
Khalid Mon, 18 August 2025
Exceptional
Khalid Mon, 18 August 2025
Good
Disliked: The room was old and not as usual
Mandana Sun, 17 August 2025
Exceptional