Without AC for 3 nights...

Liked: Staff was trying to be helpful but didn't do the needful. Liked the rooms but it would be better if they could clean them thoroughly Everytime they are asked to do so.
Disliked: We were there for three nights and our air-conditioning wasn't working at all. Despite several complaints it wasn't fixed neither did they compensate in anyway. Very disappointing as the weather was too hot and with two little kids it spoiled our stay completely.

Great and comfortable stay for...

Liked: Great staff and comfortable bed. The room was spacious.
Disliked: The hotel felt like it was old and maybe in need of some renovation.

Lovely room and accommodating friendly...

Liked: Very spacious room. Has a stovetop, extra-large fridge
Disliked: The breakfast didn?t have much variety but I understand because of the Covid pandemic, it was packed to take to the room.

Very good

Liked: The breakfast in a bag was more than sufficient. We appreciated being able to choose via the menu card.
Disliked: We wish that the pool would have been open.

Superb

Overall it was good.

Liked: The property and amenities.
Disliked: Staff

Superb

Friendly, Clean and Quiet: 10/10...

Liked: Well long story short, this trip wasn't suppose to happen. I was suppose to be in Niagara Falls and Toronto but unfortunately a certain airline denied my service dog request and wouldn't let Ash on the plane. I still cannot believe it. It's being dealt with though. Thank you for making my stay easy and enjoyable, means so much especially after that experience.
Disliked: Our stay was interpreted by a fire alarm but other than that it was great as usual!

Exceptional