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AustraliaStaybridge Suites Tulsa-Woodland Hills Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Paul Tue, 8 April 2025
Superb
Kristopher Sat, 5 April 2025
Bad
Chasity Mon, 24 March 2025
Superb
Liked: The staff was amazing. So easy to talk to about the few issues we had. And ready to fix it any way they could.
Disliked: A few ants in one of our rooms. And not enough hot water in either room (kinda expected though being at a hotel).
Michele Thu, 20 March 2025
Exceptional
Jennifer Sat, 15 March 2025
Superb
Patterson Tue, 11 March 2025
We will be back !
Liked: It was clean and the room was nice.
Rachel Mon, 10 March 2025
Very good
Liked: Clean and quiet.
Disliked: The TV did not work.
Steven Sun, 9 March 2025
Exceptional
Miller Sun, 2 March 2025
Very good
Liked: I liked the setup in room. Staff was excellent. Very nice place.
Disliked: Breakfast bar wasn't open early enough to have breakfast.
Dasia Sun, 23 February 2025
Get better customer service training...
Liked: Location was very clean and in a great location
Disliked: The front desk clerk Brenda wasn’t pleasant to us our first night. It wasn’t what she said but more of HOW she said it. She had a very snappy, short attitude. It looks like she was training someone when I arrived and the younger lady was very sweet and welcoming but Brenda wasn’t. She had an attitude because I asked if I needed to have my physical ID to check in or could a picture work, I left it the car while my husband parked. She responded with rude, snappy attitude saying “no no I need the actual card only”. With a frown on her face too. Next asking “what part of tx are you from? What brings you into OK?”. This again isn’t about what she said but her demeanor and attitude as she was saying it. I was sure to come back the next morning, because it didn’t sit right with me, and asked for her name from another clerk. Brenda was also the same clerk that helped me check out and her attitude and demeanor was ALOT better. This is how I know she had a bad spirit the first time. I understand having a bad day but working in customer service, you have to know how to put your feelings aside for the job and make sure your guests feel welcomed.Secondly, I also was sure to put on my reservation that I would be staying with a 3yr old, 5yr old, and a 1yr old. My family hadn’t been in the room for 10 full minutes, still unpacking to be exact, and I received a call from Brenda saying we needing to be quiet. Considering that Brenda had JUST checked me in, I figured she would know we needed time to get settled first and wouldn’t be disturbing anyone with any hard walking or kids laughter for long. My kids were just excited to be away from home and ready to enjoy their vacation just like any other paying guests. Brenda calls us saying that we have to be quiet. Since I had already had a weird interaction with her moments ago at check in, the call didn’t make it any easier to want to stay at the hotel. My family felt unwelcome and sad.
