Exceptional

Exceptional

Liked: Courteous and helpful staff. Comfortable, clean rooms and comfortable bed. HVAC system allows fan mode, which helps with sleeping (white noise). Substantial parking (includes the mall lot). Safe area. Good breakfast and WiFi.
Disliked: Some noise infiltration from hall traffic, under the somewhat large space under the door.

Great place to meet with...

Liked: Room to have family together, pool
Disliked: Carpet under beds was dirty, the light cleaning on Saturday never happened. Had to request clean towels and bedding for the sofa

Very good

Liked: It was clean and the food was great and the morning staff especially the manger Rashanna was a great host and very welcoming on are stay
Disliked: Well first off the check in lady for the eveing i think her name was Pam she made my family feel on edge like we wasnt suppose to be there or something. I felt disrespected in a sense that she dont see to many blacks getting rooms their. Then i had a reserve room and they took nearly 30mins to an hr to clean it when they should have offer another one or such..

Very good

Liked: The breakfast was very good, however as items were depleting they weren't being filled up again.
Disliked: My room was near a stairway and when children who weren't being watched by their parents ran the halls. It was very noisy.

Exceptional

Very good

Good

Liked: Very quiet, bed was extremely comfortable. Breakfast was typical but good.
Disliked: The pictures showed a jacuzzi at the pool. We were looking forward to sitting and relaxing in it. I specifically sought out a hotel with a jacuzzi. Also the pool was cold. There were no spoons and one fork clean in our room. Doesnt work when you order takeout. There were dirty dishes in the dishwasher from the previous guest.

Exceptional