Staybridge Suites Syracuse Liverpool By IHG

Poor

Liked: All of the staff was friendly, responsive, and helpful to accommodate any issues. The woman (staff) at breakfast was very friendly and helpful.
Disliked: There was no pool. Apparently, the website was somewhat misleading. The front check-in only had one staff member and got backed up. The bed linens and couch cushions didn't look clean. The air conditioning in our room was not working and we had to change rooms. We also had to evacuate due to a fire alarm, but that wasn't the fault of the hotel.

Good

Liked: the only complaint i have is with the lack of privacy. there were workmen on a lift right outside our windows, painting the building and window trim for a large part of our stay.

Good

Liked: I would have liked room to be a bit bigger, but clean, and great stay

Not good for the price

Liked: The young women at the front desk was amazing she helped me make a a rain cover for my hair
Disliked: Room smelt like potRoom was not that clean

Very poor

Exceptional

Exceptional

Superb

Exceptional