Staybridge Suites Syracuse Liverpool By IHG

Great overnight stay, friendly staff!

Liked: Good transit location, nice rooms and great staff!
Disliked: The hotel needs a bit of fresh up!

Exceptional

Liked: Venue and location. Staff were friendly
Disliked: Nothing

Fantastic hotel. Enjoyed our stay...

Liked: Everything was perfect. Clean staff very pleasant. Loved all the extra things like lotion, shampoo and conditioner, coffee maker, hair dryer and many more items to make our stay very pleasant. Will definitely stay again and refer others.
Disliked: Can't imagine anyone not being completely satisfied with this place. It was a pleasure staying there.

Fantastic stay, I would definitely...

Liked: It was cozy and clean! The food was good and the staff was so nice. Kristina was amazing and my kids absolutely adored her.
Disliked: Laundry facilities weren’t working well.

Poor

Liked: All of the staff was friendly, responsive, and helpful to accommodate any issues. The woman (staff) at breakfast was very friendly and helpful.
Disliked: There was no pool. Apparently, the website was somewhat misleading. The front check-in only had one staff member and got backed up. The bed linens and couch cushions didn't look clean. The air conditioning in our room was not working and we had to change rooms. We also had to evacuate due to a fire alarm, but that wasn't the fault of the hotel.

Good

Liked: the only complaint i have is with the lack of privacy. there were workmen on a lift right outside our windows, painting the building and window trim for a large part of our stay.

Good

Liked: I would have liked room to be a bit bigger, but clean, and great stay

Not good for the price

Liked: The young women at the front desk was amazing she helped me make a a rain cover for my hair
Disliked: Room smelt like potRoom was not that clean

Very poor