Staybridge Suites San Antonio-Stone Oak By IHG

Ugly. Furniture in the was...

Liked: The breakfast was average
Disliked: No housekeeping service pn weekends except you are staying more a week or you arri ve before 5pm ti request service. Any late arrival is almost our of lock.This is the first in my over 40 years of traveling with no housekeeping on weekends

Will never stay again.

Liked: The staff & pool.
Disliked: The bathtub was stained and black, there was mold in the caulking, water pressure was horrible, we found 2 roaches in our room, the pullout bed was so unbelievably uncomfortable my kids ended up sleeping on the floor, the lines smelled awful, the washing machines had mold, and smelled disgusting, the dryer took over 2.5 hours to dry my clothes. The breakfast was a joke.. the lobby and the hotel in general smelled horrible. The first night we were there someone’s car got broken into right next to ours, and you could tell that someone had gone through our car as well. They only provide you with one roll of toilet paper when you ask for more. Will defiantly never be staying at this hotel again. They offered to move us rooms, but the room they were going to move us to was just as bad. We stayed because we had no other option as we already had the hold for the total amount on our card.

Very good

Will stay again

Liked: Nice

Bad

Liked: Nothing.
Disliked: Very dirty. Shower was a complete disaster and they cane to clean and it was still dirty. Staff were very rude and unpleasant. Also, there was a strong weed smell.

My stay was adequate.

Liked: Breakfast was not what the advertisement suggested. It was adequate—not very good, but not bad.
Disliked: Towels were "wimpy" and cheap. In-room coffee service was minimal and weird. Lighting in room was also just not right.

I would NOT reconnect this...

Liked: Hot water cold ac
Disliked: Breakfast, facility. The 1st room had black mold in it. The 2nd room the fold out bed was broken, ripped and pillows were torn.Bedding was ripped

amazing and like home..

Liked: The food and service was amazing as always and service dog friendly..
Disliked: it was all great...

other than the bathroom-all was...

Liked: staff - breakfast--location-room
Disliked: the toilet was not in good repair. shower calking needs repaired--toilet was not clean-(underside of the toilet seat had lots of urine stains and smudges--I had to clean it before even thinking of usin the toilet--very displeased with the clealiness of the bathroom