Staybridge Suites Salt Lake-West Valley City

Dirty pool, everything else is...

Liked: Pool and slide are my kids favorite part every time we stay here. The room was great, the food was great. The front desk left out a lot of info at check in and we had to go back down to ask questions.
Disliked: The pool area is super fun but absolutely disgusting. There is a thick black sludge all the way around the pool about 4 inches wide and it’s thick enough I could scrape it with my nail and it would be covered in gunk. Other than the cleanliness of the pool however we have enjoyed our stays here but won’t be back till it is cleaned. :)

Exceptional

Fine but won’t stay again

Liked: We stayed here because my daughter had a dance competition. It was very close by and it was very clean.
Disliked: The elevator broke, the pool was shutdown one of our two nights. The weekend breakfast doesn’t start till 7am and my daughter danced at 9am and had to be there by 7:45. Breakfast had a massive line by 7am and then the food was gone by the first few people. We really needed her to eat something and at this point didn’t have time to get something else from somewhere else. My husband and another man asked about more food from the kitchen staff and they were very rude and were complaining about them in Spanish, obviously assuming they didn’t speak it or understand but guess what. They both did. Made a very hectic morning before she performed. Wish they planned better or had a normal breakfast time.

Superb

Overall great experience

Liked: Clean room and hotel, breakfast was great
Disliked: Elevator was slow

Exceptional

Exceptional

Liked: The breakfast was the best I have ever had at a hotel!!! The selection was amazing and delicious.
Disliked: I would have loved to have gotten a better rate for the night.

Exceeded Expectations

Liked: The room was in great shape, very clean, and the breakfast was better than expected.

Exceptional