Staybridge Suites Rochester University Guest Reviews
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|2.4 miles from Rochester centre|
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Miracle Wed, 13 February 2019
Latoya Mon, 28 January 2019
it was ok
Liked: the room was very nice.
Disliked: the front desk. the first guy was a little rude when I checked in.
Michael Mon, 28 January 2019
Very comfortable and professional envoronment.
Liked: The breakfast was exceptional. The staff took extra care to produce food that was tasty and with variety. The desk staff was friendly and helpful. Assistance with any problems in the room was swift and problems were fully resolved.
Disliked: When checking in my driver was confused about where the entrance was, and ended up dropping me off at the rear entrance to the university housing next door. Perhaps an arrow at the sign would help.
Stephen Fri, 18 January 2019
Nice staff, great location.
Liked: The gym
Disliked: Coke ran out at breakfast
Vikki Thu, 17 January 2019
Excellent, generous facility in perfect...
Liked: The staff were super-accomodating and responsive, even prior and after our visit. They accepted and held packages for us, allowed us to borrow a blanket when the duvet ordered for our daughter moving into university accomodation didn't arrived, had great recommendations for where to visit and eat and how to get around. All up, we could not have asked for more.
Disliked: Breakfast was plentiful with good variety but I would have liked more vegetarian options.
Cheryl Wed, 16 January 2019
Liked: The staff was very friendly, the rooms were phenomenal. Love this property. My friends and I have been getting rooms for our xmas celebration for 15 years. Stayed in many throughout Rochester. This stay out ranked the other ones. Hope to go there again next year
Truly Wed, 16 January 2019
Best hotel choice
Liked: The rooms were spacious and comfortable and clean. The staff was friendly and upgraded our room because it was available and they were great. The river view was beautiful. The coffee was good and so was the breakfast. It is my favorite hotel anywhere.
Disliked: I liked everything, no negative comments. However, I would love to see a meal or happy hour offered on weekends too. Perhaps sell wine and beer in bottles.
Won Sun, 13 January 2019
Carol Sun, 6 January 2019
Comfortable, homey and quiet.
Liked: The staff here is extremely friendly and helpful. The vibe in the hotel is safe and comfortable. The location along the river is great! There is a path for walking the dog and getting some exercise!
Disliked: The price could be more competitive for frequent fliers and they just raised the pet fee per night. It'd be better with a deposit system, not a nightly fee -- that way people with good/non-shedding/no problem pets won't be penalized for bringing them along.
Jeff Thu, 3 January 2019