Staybridge Suites Rochester University By IHG

Exceptional

Fantastic stay

Want a refund for stay...

Liked: Breakfast was great. Location worked very well for us.
Disliked: Was very disappointed when I booked a room for 4 people with 2 queen beds, to find out I was mislead. Our suite was a one bedroom with one bed and a pull out twin couch that was horrible to sleep on and was too small for 2 adults to sleep on. We had to put one person on the floor with some bedding. We were told because we booked through Bookings.com we could not upgrade the room. Left us very disappointed and feeling like both Bookings and Staybridge will not be our choice in the future.

Superb

Disliked: Booking.com reservation was not there that I had confirmed through many emails

Very good

Liked: Perfect atmosphere lake trails parks confidently located and close travel f r om home great get away for couple and our dog .
Disliked: Scene complimentary breakfast the chef was great and very pleasant

I’ve been to many hotels...

Disliked: They are very racist with nasty attitudes especially the chef!! … the charged me a fee claiming they “smelled” smoke I don’t even smoke due to my severe asthma so it’s not possible . I think they took it to pocket it.

Chef Mike was awesome. The...

Liked: Breakfast

Superb

Exceptional

Liked: The bed very comfortable
Disliked: The breakfast wasn't good. Grits weren't cooked all the way.