Staybridge Suites-Philadelphia/Mount Laurel By IHG Guest Reviews
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Chevette Tue, 22 July 2025
Passable
Liked: All the staff were very respectful and friendly. The complimentary breakfast always on point
Disliked: One of the rooms top blanket was torn and the lampshade has a stain on it. But I will say out of all the years I've been staying at this location this is my first time ever having something like this happen.
Bah Thu, 17 July 2025
Exceptional
Nilanda Thu, 17 July 2025
Do better
Liked: The breakfast was good and it was comfortable
Disliked: There was construction going on which should have been disclosed during the booking process.It was clean to the naked eye but there was mold on EVERYTHING. The couch and the sofa chair were completely covered in it and we also saw a worker rolling out a mold invested couch to the dumpster. Very disgusting and can cause sickness. Should have been closed during renovations because the entire hotel needs cleaning out.Also an employee said something to my aunt about getting breakfast for my family, basically saying she was taking too much food and we had children and other adults in the room she was bringing food for. Breakfast is complimentary and he was being rude. My aunt felt completely embarrassed and ashamed and she shouldn’t have.
Jennifer Sat, 12 July 2025
We had a great time...
Liked: Clean, convenient area, almost all the staff were wonderful. They seem to be always in a good mood.
Disliked: Pool was great but pool house felt like it had no ventilation, so on the really hot days it wasn’t a good way to cool down.
Anonymous Wed, 9 July 2025
Huge rooms! Friendly staff.
Liked: Huge rooms! Clean and tidy amenities. Handy having a little kitchen. Close to shops
Disliked: Indoor pool could have been cleaner. Location just off the freeway. Had to ask to have breakfast plates, cutlery, waffles etc replenished even though still 1 hour until end of breakfast. Didn't like using plastic cutlery/crockery
Terri Tue, 24 June 2025
Good
Liked: Convenient location, provided breakfast
Disliked: Only 1 elevator for the whole building (3 floors) which was shared by cleaning staff who had all there cleaning carts and supplies. Pool facilities was enclosed and extremely hot, also closed early and wasn't available at ALL on Sunday. Cleaning staff came in and took used towels but didn't leave enough replacements. Stairwell were hot and had an odor.
Priscilla Sat, 21 June 2025
Old & Comfortable
Liked: The distance, the staff, and the breakfast, the cleanliness
Disliked: The furniture in the living room needs to be updated. There were rips in the sofa & kitchen chairs. We had to change rooms because the sofa bed was broken. No shower caps in the the bathrooms & toilets were too too low
Anonymous Mon, 2 June 2025
I don’t like how I...
Liked: The pool
Disliked: How the bathroom have to go thru the Bedroom
Dayeenah Fri, 30 May 2025
Don’t go here
Liked: The location was good
Disliked: When I w went to the pool, there was no towels. There was no airflow. There was no towels in the room. The key didn’t work very noisy. Not a good place to stay. Will never be back again.
Tinisha Tue, 27 May 2025
Family vacation
Liked: The property was easy to get to. The staff was very nice
Disliked: The carpets could use some cleaning. They were dirty