Staybridge Suites OFallon Chesterfield By IHG Guest Reviews
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Amanda Sun, 20 July 2025
Bad
Liked: N/A
Disliked: We reserved a suite, which includes a king or two queens and a kitchenette (fridge, stove top, sink, appliances, etc.) When we arrived, not only did they try to give us a smaller/cheaper room (standard queen), but it was also dirty. We asked for the correct room. They refused, and said no more rooms available. The best they could do was to cancel the room at no charge. So, we canceled our stay with them and went to another hotel. But Booking.com had already charged my card for the room, and refused to refund. So, I go stuck paying for two separate hotels that weekend, and because of that Booking.com has lost a loyal, and long time user. I will never be using them or Staybridge Suites in O'Fallon again.
Anonymous Mon, 14 July 2025
Superb
Liked: Well maintained and great location.
Kerner Sun, 13 July 2025
Pleasant
Lindsey Tue, 8 July 2025
Superb
Anonymous Thu, 3 July 2025
Superb
Frank Tue, 1 July 2025
Very good
Anonymous Mon, 23 June 2025
Room Reservation accommodations were changed...
Liked: Nothing
Disliked: Front desk service unacceptable
Cynthia Sat, 14 June 2025
I asked for lower floor...
Liked: Clean easy location nice room
Disliked: Accommodating requests
Family Sat, 7 June 2025
Nice but pricey
Liked: The size of the room.
Disliked: The price.
Pacheco Sun, 11 May 2025
Exceptional