Staybridge Suites O'Fallon Chesterfield Guest Reviews
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|7.0 miles from O'Fallon centre|
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Sheena Tue, 2 February 2021
Angelia Mon, 28 December 2020
Excellent place to stay with...
Liked: We made breakfast in our little kitchen and enjoyed waking up in the morning at our leisure.
Disliked: Nothing! Excellent place to stay and enjoy our family.
Emma Sun, 29 November 2020
Gabrielle Thu, 29 October 2020
Rekeya Sun, 11 October 2020
I love it
Liked: Everything was great staff was awsome room was clean and the staff stayed alert and I was comfortable
Disliked: Well the guest had a lot of dogs I think the hotel needs a bird restriction and how many dogs a person could have and a leash law. I was almost bit twice by other guest standing at the elevator with dogs open the door and they were just there.
Sanddra Thu, 10 September 2020
Not the best facility, particular...
Liked: The location was awesome. I really enjoyed that the location was great with a lot of restaurants and shopping areas nearby.
The interstate was not hard to get on and off of. The limited staff that was there was very nice and accommodating.
Disliked: The facility was not very clean and refreshing. Food particles from breakfast were on the hallway carpet for a couple of days. Breakfast was ok. I do understand the pandemic and how items are limited. The basic was provide with coffee, juice, water, etc. The waffles seemed to be extra hard.As stated earlier, breakfast was ok. Breakfast choice was limited regarding hot breakfast choices. I don't particularly eat waffles but the only choice was waffles, eggs and sausage and the mini waffles were hard.....they really seemed extra hard. There were no staff members available to even vacuum the halls or freshen up the entry areas.
Amanda Mon, 10 August 2020
Not worth the price
Liked: Staff was very nice and accommodating. Especially the night manager. Due to Covid, gatherings for breakfast were not allowed, but they still prepped food & allowed patrons to take it to our rooms to heat and eat.
Disliked: The room was dirty. The bed was really uncomfortable. The price was way too high. I didn't realize it was a dog friendly facility until after we arrived. Our room had alot of ants invading it! They got into our food.
Lajean Mon, 29 June 2020
Jessica Tue, 23 June 2020
Don't stay here. Mushrooms and...
Liked: The pool and fire pit. But it was surrounded by a large group of highlyintoxicated men, that was sexual towards my 16yo daughter.
Disliked: Upon arrival in my $330 for 2 nights suite we found hair and a bathingsuit in our shower. Then noticed the cracked tile that is raised andsharp between the toilet and bathtub. A huge safety risk to my kids. Thecurtain rod barely attached and rusty. The bathroom door didn't evenlatch- not lock but actually not latch eaither! The dishes they supplywere in the cabinet and dirty. The silverware drawer looked like mousedroppings. There is mushrooms growing in the hall way and dirty q tipsall over the stairwell and hall way. Couldn't find anyone for 2 hrsat the desk to get sheets for the pull out Couch. Then first thing inthe morning 8:30 am I talked to the front desk and notified her I wantedto talk to the manager. She stated he isn't in but would be at 9. Itold her I had a appointment and have him call me. I left my number. 3hours passed. I called corporate who stated they called them and themanager is now on vacation and the girl I talked to originally is theacting manager. I went back to talk to her. Upon her first words out hermouth is asking if I'm staying or leaving. She then stated shewouldn't comp anything and threatened to call the cops as I showedpictures to other guests in the lobby. Then back to the "you haveto talk to the gm for a refund." I went n packed our stuff toleave. Upon leaving she gave me the paper clearing my room fees. Do notstay here. The pictures are inaccurate, and the staff is rude.
Justin Thu, 21 May 2020