Exceptional

Liked: The front desk person in the evening was the best ever

Nice comfortable room & great...

Liked: Great choice of pillows.... liked the soft fluffy one
Disliked: Pool could have been a few degrees warmer

Exceptional

Nice and clean

Liked: Very nice staff and very comfortable. Loved the bonus kitchen and having the bedroom behind doors for other guest can sleep without being disturbed.

Exceptional

This hotel needs to work...

Liked: The hotel was nice with a warm and inviting lobby. I liked that the rooms have a kitchen and also offers a free breakfast. My daughter and I were able to play one of the board games they have there while my husband took our son swimming.
Disliked: We had a myriad of problems at check in. The desk clerk ran our credit card 3 times and told us we were unable to check in because there was a problem with our card. We drove home with 2 extremely dissapointed kids. Upon arriving home I found out that our room was already paid for. I called to recheck our reservation and James at the desk told us he made a mistake and we could come back. At 9:00 when we finally made it it back to the hotel James tossed the room cards at us and told me that I owe my husband a beer. Nothing was done to rectify any of their mistakes. I even asked for a later check out and was denied. Customer service was completely lacking.

Exceptional

Liked: Hotel was clean! Great breakfast. Friendly staff!

Exceptional

Liked: Very clean and friendly. Very comfortable
Disliked: Nothing

Superb

Liked: Breakfast was good, staff very friendly. Bed very comfortable, would have been nice to have a luggage rack for my suitcase.
Disliked: We were pleased with everything in the room.