Staybridge Suites Milwaukee West-Oconomowoc Guest Reviews
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|4.0 miles from Oconomowoc centre|
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William Sat, 2 February 2019
Liked: The front desk person in the evening was the best ever
Jane Wed, 2 January 2019
Nice comfortable room & great...
Liked: Great choice of pillows.... liked the soft fluffy one
Disliked: Pool could have been a few degrees warmer
Katherine Sat, 29 December 2018
Charlene Tue, 27 November 2018
Nice and clean
Liked: Very nice staff and very comfortable. Loved the bonus kitchen and having the bedroom behind doors for other guest can sleep without being disturbed.
Ronald Sun, 25 November 2018
Lisa Sat, 24 November 2018
This hotel needs to work...
Liked: The hotel was nice with a warm and inviting lobby. I liked that the rooms have a kitchen and also offers a free breakfast. My daughter and I were able to play one of the board games they have there while my husband took our son swimming.
Disliked: We had a myriad of problems at check in. The desk clerk ran our credit card 3 times and told us we were unable to check in because there was a problem with our card. We drove home with 2 extremely dissapointed kids. Upon arriving home I found out that our room was already paid for. I called to recheck our reservation and James at the desk told us he made a mistake and we could come back. At 9:00 when we finally made it it back to the hotel James tossed the room cards at us and told me that I owe my husband a beer. Nothing was done to rectify any of their mistakes. I even asked for a later check out and was denied. Customer service was completely lacking.
Dezarae Thu, 15 November 2018
Liked: Hotel was clean! Great breakfast. Friendly staff!
Michael Tue, 6 November 2018
Liked: Very clean and friendly. Very comfortable
Connie Tue, 23 October 2018
Liked: Breakfast was good, staff very friendly. Bed very comfortable, would have been nice to have a luggage rack for my suitcase.
Disliked: We were pleased with everything in the room.
Burt Wed, 17 October 2018
Short and sweat.
Liked: Bedding very comfy and clean. Room looked and smelled great. Breakfast was really good
Disliked: The weather