Staybridge Suites Midland By IHG

It was great overall it...

Liked: The size of the rooms and the location
Disliked: I had to pay to use the washers

Exceptional

Liked: It was great! The room was spacious, comfortable and clean.
Disliked: Breakfast could have been better but it wasn’t bad.

All in all a great...

Liked: 1 bedroom king was a great room. I was placed in a secluded area which I enjoyed. Friendly staff
Disliked: Room could have been cleaned a bit better.

Be careful booking here

Liked: The location of the hotel seemed great.
Disliked: We were not able to stay at the hotel. When we went up to the room they had assigned us, room 437, it was under construction with plastic and tools everywhere. I had booked the room with a king sized bed and two queen beds. When we went back down to the front desk, the lady at the front said she had another room but had to make sure it was OK for us to stay in it. She made a phone call, after 15 minutes she came back saying that she could put us in adjoining rooms. It was me, my husband, and 3 kids under the age of 12. There was no way that we could have adjoining rooms without my husband and I separating. I told her that wouldn't work. Very rudely she said "well I guess its a king room with a pull out couch or nothing." When I asked about the room like ours that she said was available she said that it was supposed to have been an extended stay but they checked out early and housekeeping didnt get to it. So I asked then why were we booked in a room being worked on? Her response was it had been out of service for months and the system somehow put it back into rotation. It was marked as still dirty but she thought housekeeping just didnt mark it as clean so she put us in it anyway. After her story changing several times on what was available and why. We gave up and ended up leaving and driving home.

Superb

Exceptional

Very good

Nice place for the night

Liked: Nice property

Pleasant