Staybridge Suites Madison - East Guest Reviews
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9.2 miles from Madison centre |
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Katrina Sun, 14 April 2024
Exceptional
Jason Mon, 8 April 2024
Very bad hotel
Liked: The location
Disliked: Well when we reserved the room there wasn't anything stating the pool and hot tub was being remodeled. We also reserved and paid for a king suite and upon check in they gave us a queen room we got that fixed as we thought the new room that put us in was a double full bed room and when we walked in ot smelled so bad it was almost unbearable then noticed the kitchen faucet was loose and about to come out so we told the front desk and they said we'll our cleaning crew came speak English and our maintenance man has been out for a month. So we will no longer visit that hotel and also book through booking.com cause there has been no resolution to these issues
Cheryl Mon, 1 April 2024
Hope the hotel is better...
Disliked: Beds were extremely uncomfortable...very lumpy. The room smelled really bad These are the primary reasons for the bad rating. Sofa sleeper mattress had lots of stains. Would be nice if the kitchen had a skillet.
Henkels Mon, 1 April 2024
It was great, clean, quiet,...
Liked: Didn’t get any breakfast were we supposed to? We had to order and pay for ours around 10a
Disliked: No Free breakfast
Verified Hotel Guest Sun, 31 March 2024
Liked: Location was close to everything I needed hotel employee was very helpful
Disliked: Everything was not properly working. Fridge was leaking, garbage disposal was leaking, sink was leaking, toilet would stop working, dishwasher would leak when it was ran. Most of the staff seemed not to care about these issues
Kip Mon, 25 March 2024
Very good
Lesley Mon, 4 March 2024
It was okay for the...
Liked: The 2 bedroom suite we had was very nice. Loved the full fridge. Our suite had two bathrooms. The hotel location was nice. The breakfast was a typical hotel breakfast with the basic.
Disliked: They have no fans in the bathrooms so the ceiling is peeling and there is a little mold on the bathrooms. The elevator was a rough ride so we ended up taking the stairs the whole trip because we felt unsafe in the elevator. Other than the front desk worker, none of the other workers spoke English so when we had any questions we had to go down to the desk or call it. There is no access to ice at all. I guess they do not have a machine anywhere. Our pull out bed was broke so it took a few of us to get it out and back in. It was very uncomfortable to sleep on.
Nicky Sat, 2 March 2024
Had a great stay.&
Liked: Breakfast was great, checking in was super easy
Elesia Sat, 24 February 2024
Exceptional
Booker Fri, 16 February 2024
Very good