Name: Staybridge Suites Madison - East By IHG
Address: 3301 City View Drive, Madison, WI
Telephone: (888) 420-1647

Staybridge Suites Madison - East By IHG Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Wonderful

Liked: The staff was amazing!

Good

Disliked: Hot Tub was the reason we chose the property and it was not working. Staff did not seem to care.

Bad

Liked: I like that we had somewhere to lay our head last minute
Disliked: A lot of things there is a very rude young lady at the front desk the manager then came in said we need a refrigerator two seconds and unsmithing it to the wrong stereo typing us on top of you all still have not let my pending transaction for $100 go the room was okay and for us to be have taken through all that stuff you would think there would be an adult swimming pool however it was just somewhere for the kids this morning I will never forget to really young lady looks like she's out of her 50s or 60s I would say 60 because the way she carried herself which wasn't a much older manner anyway she was a younger old lady with braids in her hair sitting at the top of her head in the barn very very unprofessional very nasty-minded very unprofessional like I spoke I don't know how many times I can say unprofessional I chose to speak with someone else she didn't jump into the conversation not knowing I would have put her in her place very quickly but I had my children with me so she was definitely not worth it you can tell she just gives people a hard time and she's very miserable no

Spring break family vacation

Liked: Beautiful place, breakfast was amazing. Room was big, nice for our family and very comfortable for us to enjoy our vacation and relax.
Disliked: Gym tv did not work, there was drinking and problems in the pool area and it took tell staff 3 times before they went to handle the situation.

Superb

Liked: Great service!

Enjoyable stay. Will consider staying...

Liked: Had to leave before breakfast.
Disliked: Hot tub out of order.

Comfortable, quiet and convenient

Liked: Very comfortable and quiet. Great location, enjoyed the tap house across the street. Loved the breakfast.

It was New Years and...

Liked: I loved it.
Disliked: Nothing everything was just perfect.

Superb

The hotel was in a...

Liked: The rooms were clean and very quiet. The gentleman at the front desk was very friendly and helpful.
Disliked: The breakfast was not as good as it was in past stays. The food was not warm and there was no cutlery available. The hot tub was not in service.