Staybridge Suites Las Cruces By IHG

Bad

Disappointed

Liked: It did have a good breakfast. It was clean
Disliked: I picked this particular location and suites because it had a nice pool. I wanted to stay poolside and enjoy the water and jacuzzi. As soon as we got there I was notified it was closed due to a chemical issue and could burn our skin off!!! Unfortunately the T was too late to cancel since it was the day of!!!! I would never have stayed here and chose a hotel that was double priced because the pool looked better!! Not only that but the mattresses were super uncomfortable. Would like a refund!!! At least a partial one since it totally ruined my plans

Good service just small, hot...

Liked: The pool area, lobby & breakfast
Disliked: It was hot & small. The rooms definitely need to be updated. Our bathtub was coming apart from the wall, the mirror frame was ripping. We put the temp at 69 degrees because it was 74 degrees in the room and it never cooled down to 69, just stayed at 71.

Fantastic!

Liked: The beds were incredibly comfortable, and we felt right at home the moment we arrived. The breakfast was delicious!
Disliked: Everything was great no complaints.

Disappointing

Liked: Pool
Disliked: The AC in room was very loud like it was going to give out it was difficult to sleep

Stay here! Worth it

Liked: The size of the rooms, comfy beds, location, price.

Exceptional

Exceptional

Liked: Great hospitality
Disliked: The outdoor jacuzzi was not heated.

Exceptional