The lady behind the desk should not be given directions when she doesn't know for sure. It put us late for the concert and there was running up and down in the hall through the night that was very disappointing and there was a young boy standing by the elevators they didn't know where he was or what he was doing - that was a little scary. Have no idea how he got in.

Liked: The room was clean and comfortable.

Great value for the money :) Staff was lovely, very happy. Will definitely book here again! Nice to be able to stay in underground parking for a couple of hours after we checked out to explore the city .

Liked: Great location - able to walk to lots of local hot spots.
Disliked: Can't think of anything.

Superb

Liked: It was a great place to stay. Honestly, can't complain about anything. Staff were very friendly. The suite was very clean and nice. It was a great experience.

Exceptional

Superb

Comfortable, clean, good service!

Liked: Very good service
Disliked: Need more security, special in the garage!

Very good

Good

Liked: I personally liked the location. As a people watcher, it was entertaining and informative. The hotel is located just around the corner from the well known Hess Village.
Disliked: Being a Staybridge Top Fan, this hotel could use a facelift. I just looks worn. They could have applied a little more effort with the breakfast to go. As I have received excellent choice and service at other staybridge location during this pandemic.

Exceptional

Very good

Very good