Name: Staybridge Suites Gulf Shores By IHG
Address: 3947 Gulf Shores Pkwy Highway 59 S, Gulf Shores, AL
Telephone: (888) 420-1645
Rating: 4.25

Liked: Staff.

Liked: Staff went above and beyond to accomodate us in any way. Very very positive experience.
Disliked: Absolutely nothing negative to say.

Superb

Very good

Superb

If you have the money...

Liked: Rooms were good sized. Full size refrigerator, had a stove top. Nice room amenities, had dishes and everything you’d need.
Disliked: It smelled dirty downstairs but rooms didn’t stink and weren’t dirty. I am highly allergic to dogs, didn’t know that it was a pet friendly hotel and didn’t have an allergic reaction while in the room. The WORST part was the elevator situation. Horrible slow SMALL elevator. Take the stairs it’s quicker. Breakfast wasn’t great. I’m just glad the rooms were clean enough to stay in.

Overall, it was a comfortable...

Liked: I loved the location. It was 12 minutes from the beach, & a short drive into the town of Foley for food and shopping.
Disliked: The property was hard to see from the road because it is behind a shopping center and the sign was behind some tree leaves and bushes.

Great facility and breakfast, but...

Liked: Clean and comfortable, good location
Disliked: Staff was short. I mentioned that the elevator door was closing in people and workers because the sensor wasn’t reopening the door. The morning staff lady told me I “had to be faster.” Could be very dangerous if a child was there. Door shuts matter what or who is in the way.

Maintenance needed and staff needs...

Liked: Location was fine Bed was comfortable
Disliked: Staff was terrible we arrived at 4:30pm after a 10 hour drive the attendant was missing left a sign that they were assisting a guest. I figured maybe there was only one person working so we waited patiently only to have 2 people arrive together clearly one of them could have been there to receive guests since check in time is 4pmOur toilet wasn’t working when we got to our room we called as soon as we used it her response was “what happened did you use it?” So we waited again for the “handyman” to show up. My husband ended up fixing it and had to fix it several times in the 2 nights we stayed. At one point we tried to use the lobby bathroom but that one is out of service.