Staybridge Suites Grand Rapids-Kentwood By IHG

Very nice hotel; very comfortable beds; very roomy; walking distance to the Orbit Room. Would definitely stay there again.

Liked: Very clean and friendly staff.
Disliked: N/A

We would stay there again.

Liked: Everything else was great. Close to The Orbit Room, Founders Brewery and restaurants.
Disliked: We could not make the room dark enough because they only had sheer curtains that would close. The lights from the parking lot made it light in our room.

Very good

Liked: Nice room and facilities.
Disliked: The toilet sits extremely very low.. no bar to assist in getting up. The breakfast bar was low supplied and out of food and it was cold. There is a need for 2 more waffle machines as that seemed to be a favorite of clients. I asked to have reservations for the coming year.. seemed to be a difficult task to complete. Reservation not made. Asked for contact.. I was given a number but not a direct line. They could not make reservations either. ODD!

Poor

Poor

Exceptional

Liked: Beautiful courtyard and pool
Disliked: Little outdated on some things like carpet and whatnot. Oh and the elevator wasn't working right before we left so we had to carry some stuff down the stairs but hopefully they fix it up

Exceptional

Liked: Lots of room close to stuff
Disliked: All good

Good value for money, good...

Liked: The property was in a great location, had plenty of parking spaces, great breakfast options (waffle machine was a bonus!!!) hotel was pet friendly (I didn’t travel with pets but didn’t mind seeing other peoples dogs!) good value for money. The outside space was clean and would be great in the summer.
Disliked: The walls must be super thin, either that or I stayed at the wrong time, I could hear people coming in late and being loud in the hallways and in their rooms. I arrived late at night and did not feel safe when I got there (solo traveller) but the rooms had locks and latches which I made sure I locked, not sure if I stayed in the wrong part of town as I’m not familiar with the location. The breakfast had great options, but the eggs were scrambled rubber (awful) also there was no cutlery/plates, only paper plates, plastic cups and plastic cutlery. But it wasn’t too much of an issue.

Pleasant

Liked: Very average for the price of the room. Eggs were very dry and crumbled in Very small pieces. Juice dispenser was mismarked and not well maintained

Very good

Liked: Good convenient location,
Disliked: but not really an airport hotel.

Exceptional