Staybridge Suites Florence - Civic Center By IHG

Exceptional

Liked: Very large variety of breakfast foods something for everyone. Everything is fresh my favorite was all the fresh fruits on the breakfast bar. And their coffee is excellent.

Exceptional

Very good

Liked: Very clean, good breakfast
Disliked: 75 cleaning fee for 1 night with dog is excessive I wouldn’t stay here again due to that

A perfect hotel experience

Liked: Right off i-95 and near stores/restaurants but quiet and backed up to woods. Immaculately clean. Immediately greeted with the warmest welcome. Lovely buffet dinner with full salad bar, fruit, steak, mashed potatoes, green beans, rolls, desserts, beverages (including alcohol) included with our stay from 5:30-7:00. They only offer that meal Mon-Wed. The room was huge, beds so comfortable. We had 2 queens and a sofa bed with a kitchen. The sofa had a chaise as well. There was a dining area off the buffet, lounge with games and a roku tv. A business center, a laundry room, fitness center, outdoor fun zone with large games, fire pit, pool complete with an accessible chair for those who may need it. Breakfast was another well appointed buffet of eggs, biscuits, gravy, meats, yogurt, bar, cereal, fruit, light veggies, bagels, muffins, coffee, juice, fresh Belgium waffles. All of this topped by the kindest, loveliest people working there that checked in with you, conversed and connected with you. It was the biggest shock to encounter such wonderful people. I didnt know hospitality like this actually existed. I traveled with my husband, teen daughter and 2 tween sons. We all woke up rested and were sad to get back to the road after such a wonderful stay. It was what you always hope a hotel experience will be like but it never actually happens....except this time, it did!

Enjoyed our stay.

Liked: Clean room, great breakfast.
Disliked: No balconies.

Great hotel to get a...

Liked: Easy access off of 95. Super clean. Large rooms with kitchenette. The included breakfast is premium, much better than most hotels.
Disliked: Everything was good.

Superb

Excellent hotel and staff.

Liked: The staff was very nice. They were very accommodating. The friendliness and helpfulness were felt the entire stay. This is one of the best hotels I have had the pleasure of staying at. The 12 pm. checkout was an added positive. In addition, the breakfast and the staff were outstanding in everything asked.
Disliked: Nothing.

Exceptional

Liked: Very spacious