Staybridge Suites Des Moines Downtown By IHG

Called to see if we could check in early and a lady took care of us and said we could and that we'd have a room when we got there. Also the man at the front desk was very polite and helped out a lot!

Liked: Front desk was very nice.
Disliked: No fan in the bathroom.

Passable

Hotel employees first rate!!!!

Liked: From speaking with the staff on the phone to the check-in checkout process, the staff was beyond helpful and very pleasant. I have to say the employee that checked me in was very accommodating , knowledgeable, and very friendly. She excels at customer service and needs a raise. I have never had such a good experience with hotel staff as I did the woman that checked me in.

Exceptional

Liked: There was a festival going on, so the price was over $450 for one night. But overall, the beds were comfortable and, the room was clean.

We were more than pleased

Liked: Good
Disliked: N/A

Very good

Exceptional

Liked: How close it was to EVERYTHING within a walking distance.
Disliked: Nothing. Very nice facility

Not bad but could be...

Liked: Quiet, spacious
Disliked: I felt some off the staff were tracking me in certain areas

Superb

Awful awful and awful.

Liked: The room was acceptable
Disliked: 2 elevators working only 1 of the 2 did workHowever both doors opened not very goodA manager that could answer where to get foodNot any place to walk dog