Staybridge Suites Des Moines Downtown an IHG Hotel Guest Reviews
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|0.6 miles from Des Moines centre|
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Kelsey, Central City, visiting Wooly's Des Moines Fri, 17 November 2017
Called to see if we could check in early and a lady took care of us and said we could and that we'd have a room when we got there. Also the man at the front desk was very polite and helped out a lot!
Liked: Front desk was very nice.
Disliked: No fan in the bathroom.
Laura Wed, 20 September 2023
Dave Mon, 11 September 2023
Comfortable , nice , safe...
Liked: Nice clean , safe property
Kate Mon, 11 September 2023
Michael Tue, 5 September 2023
Short dirty smelly
Liked: Not much. Room had a nice set up and front desk staff did their best.
Disliked: Parking was expensive. And was in a unsecured parking ramp. Room smelled like old man cologne. Probably brut. Reason we came was the hot tub. Spent all day at zoo to come back to relax in hot tub only to find the jets didn't work, had bugs floating in filter and dead skin floating on top. Told front desk about the issue and they contacted new general manager who said they call me back next day after he looked at issues himself. Weird must thought we were lying . Never has called back yet. Front lobby breakfast area was absolutely fithy . Looked like hadn't been cleaned in days with garage sitting on tables and food on the floor. And to top it off I was charged twice for one room we never stayed in. So what was supposed to be relaxing nite turned into finding a new hotel at nite. Good thing we didn't unpack!!! Thought embassy suites was bad. Not much better across the street.
Jamie Mon, 4 September 2023
Liked: I liked the space the room had
Disliked: The room wasn't cleaned the best. Food on the floor in the corner, the pull out bed had crumbs on it and under the couch. The pool area floor was kinda dirty. The pantry was expensive
Nancy Mon, 28 August 2023
Liked: The suite was awesome. Perfect location
Disliked: The breakfast was ok. Couldn't eat the scrambled eggs due to an onion and peppers allergy. No other egg choice besides hard boiled. Regular scrambled might be better.
Sheryl Fri, 25 August 2023
Sandy Wed, 23 August 2023
Great room for our little...
Liked: Laundry, breakfast, location
Disliked: Ac in room was a little loud and cold. No thermostat on too.
Anonymous Fri, 18 August 2023
Anonymous Tue, 15 August 2023