Staybridge Suites Denton By IHG Guest Reviews
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Taura Wed, 14 May 2025
I'll never stay again
Liked: Good
Disliked: None of my request was met
Tonya Wed, 14 May 2025
I will never go back...
Liked: The hotel itself was clean and up to standards. I booked at the last minute because of a family emergency so the rate was high but expected. The breakfast buffet was nice.
Disliked: I didn't like that the check in staff charged two different cards for the entire stay. They issued a refund which was not credited to my account for 8 days. My college student daughter had emergency surgery and was discharged from the hospital that evening. We drove 5 hours to get to her, and then brought her to the hotel so that I could manage her care. This was a completely unexpected trip on a weekend and I did not appreciate that $334 was missing from my bank account for 8 days. I particularly didn't like the snotty manager that called later in the evening when I left a message that both accounts had been charged. It wasn't his bank account so he didn't care.
Michael Sun, 11 May 2025
Superb
Kristina Sun, 11 May 2025
Good
Nicholas Sat, 10 May 2025
Exceptional
Alexia Mon, 5 May 2025
Exceptional
Liked: Kelly was the front desk worker when I checked in, she was very nice and made my stay pleasant!
Jasmine Thu, 1 May 2025
Very good
Victor Mon, 14 April 2025
Exceptional
Susan Thu, 10 April 2025
Exceptional
Veronica Fri, 4 April 2025
Exceptional
Liked: Clean