Waste. Of. Money.

Liked: How easy it was to book.
Disliked: I had to cancel and I’m well aware of the 48 hour rule to cancel. I submitted the cancellation request, and was told that the booking manager had not made it in and to call back later. I called later, and was advised there was no payment taken and it was waived. Then I got an email stating my card was ran. My issue is the miscommunication and the assurance I wouldn’t be charged. But then I was with no heads up no nothing. I know the payment stands but to come off as if I won’t be charged and then hit out of nowhere is unprofessional.

Exceptional

Exceptional

Exceptional

Liked: cleanliness, staff
Disliked: it was really loud at night

Exceptional

One of the least clean...

Liked: Breakfast was ok, but they ran out of eggs and the dining area was very congested.
Disliked: Room was not clean. Floors not vacuumed, some nasty goo on the bathroom door. Had to go down to the front desk to get sheets for the sofa bed and they came in a dirty/sticky plastic sleeve. Coffee pot in room looked unclean, so didn't use it. Sponge for cleaning dishes was already wet. Overall just icky.

Didn't get to stay here

Disliked: I made reservations for this property not only when I get there they all booked up and then they offered me to go stay at a different hotel saying they would have the same room as them but then find out it wasn't nothing like the room I reserved

Pleasant

Good night sleep no loud...

Liked: Very nice and I meet friendly people the two nights I was there. I love the sitting area outside very beautiful.
Disliked: N/A