Will definitely 100% be going...

Liked: I wish I would have filled this out sooner so I could remember specific names but the staff was absolutely LOVELY! I was traveling alone and they upgraded me and the room and facilities were so great I actually called my husband to see if he wanted to bring our kids up and play hooky for a day! Breakfast was perfect and checkout was seamless.
Disliked: You can not really walk to anything in the city. (But I didn?t want to)

Not sure I?d risk it...

Liked: Front desk was helpful when I was checking out and advising of issues we had experienced.
Disliked: Several issues: 1) Went to check in at 4:45pm and room was not available for more than 30-45 mins; Agent said they had an issue earlier and were running behind. 2) no sheets or blankets for pull-out couch; when I called they said they would send up but didn?t; 3) batteries missing from remotes. Front desk was helpful when I was checking out and offered a credit to make up for inconvenience.

Superb

Was so very much impressed....

Liked: Everything. From the greeting from your front desk lady who was so helpful, to the beautiful room, to the comfortable - VERY comfortable bed, excellent breakfast and wonderful - going out of their way for me - morning staff and General Manager. I had jury duty this morning and wasn't sure when I would be done and if it was for a trial this week. The General Manager kept my luggage locked in her office while I went to the Federal Courthouse. Fortunately I was finished by 10 am, so didn't need the room for another night. But your front desk lady when I checked in 4:30ish on Sunday 11/3 was so helpful extending my stay - if needed - for a 2nd night. It was such a pleasant experience and I think the excellent staff - ALL of the employees I encountered as being helpful, pleasant and bending over backwards to make my stay memorable. THANK YOU!
Disliked: Can't think of a thing - except I wish I had eaten more of the excellent breakfast - but that was on ME.

Exceptional

Nice place

Liked: Good location, clean, comfortable with an exceptionally friendly staff....
Disliked: Nothing.

Exceptional

Disliked: EXCELLENT PLACE TO STAY AT ! ALL STAFF WAS VERY FRIENDLY, AND LOCATUON WAS EXCELLENT, RIGHT DOWN FROM THE RIVERWALK, I WOULD RECOMMEND FOR A FAMILY ANY DAY

horrible experience told staff about...

Liked: Soda bar
Disliked: Room ceiling fan noise, sink drains slow, shower knob very loose handicap room was at end of hallway not next to elevators

Exceptional