Staybridge Suites - Benton Harbor-St. Joseph Guest Reviews
Write a review
|3.7 miles from Benton Harbor centre|
Write a review
Bruce Mon, 21 June 2021
It was unimpressive, but better...
Disliked: -They would no accommodate an early check in -The room with 2 beds that I requested and they confirmed, was not available at check in. We had to settle for a bed and a fold out couch. -There was no soap in the shower. I had to use shampoo as body wash-The shower did not drain properly-The breakfast was minimal (coffee, packaged muffins) and wasn?t very good.-I?m not sure what I actually paid for the room. I need to check the credit card charges when I get home. I will not go back there again.
Nikolai Sun, 20 June 2021
Liked: It was an amazing room! Huge! Very clean
Disliked: I have no complaints
Miles Sat, 19 June 2021
Jennifer Fri, 18 June 2021
Liked: Fantastic staff.
Disliked: Room not cleaned daily
Kathryn Mon, 14 June 2021
Liked: I liked that it had a separate sleeping room.
Disliked: The floors of the room were gross. I had 16 month old twins with me and they were picking up dog hair off of the floor and handing it to me. Mind you we did not have a dog with us. After them getting a shower, an hour later their feet were black on the bottom from just walking around in the room. Not impressed at all with the cleanliness and will be looking to stay elsewhere next time.
Disch Sun, 13 June 2021
Susan Thu, 10 June 2021
Disliked: No more covid excuses! Breakfast was minimal at best. I don't believe they even vacuumed or cleaned the common areas for the 4 nights we were there. It is possible to buy pre cooked breakfast products and up-date your fruit selection even if your employees are down during this covid.
Barnes Thu, 10 June 2021
Liked: The hotel was very new, and clean.
Disliked: The front desk personnel call was not very welcoming. The sliding glass shower door would not stay closed in our room we reached out to the front desk they were unable to move us to another room. We had to use a towel to prop the shower door closed call we asked the front desk for more towels they said they were completely out and would not have any until the following day. The man working the front desk said he was the only personnel on the property.
Shaun Thu, 10 June 2021
Ashley Mon, 7 June 2021
Disliked: The manager was very rude and made me very uncomfortable so I will not be attending that hotel for a while.. I think the manager name was Charlotte