Exceptional

Excellent accomodations and service, except...

Liked: The location was close to fwy, but could've been a better area. The "breakfast" was NOT a real breakfast, and very disappointing! It was only thing that was not good about my stay! A muffin, some OJ, and a granola bar is NOT what is considered a "breakfast's! Even if the Cov-19 is around, I don't see why the hotel can't manage to feed it's guests a hot, full breakfast, when it can provide everything else! It was very disappointing, and not worth the effort to bother getting up to go get it! Can get that at a 7-11 store! Was expecting better then this, considering everything else! Ty
Disliked: Breakfast was a big disappointment! Could get what they offered at the nearest 7-11 store! Cheap and not up to rest of standards they had shown.

Exceptional

Exceptional

Exceptional

What no buffets?

Liked: With COVID 19 I think it's a bit overkill now. This place always had stocked fridges awesome breakfast and dinner time appetizers this time it was like an episode of walking dead everyone stumbling around for a kids treat bag(to go breakfast) yeah everything else was okay but that ruined it for us especially paying close to 3 grand for the stay.
Disliked: Everything can be organized and set up by adults who care.

Good space for the money

Liked: The property worked well for my work project. Few details were not their standard due to Covid but that was expected. The suite had lots of room and the WiFi worked get while they did online school.
Disliked: The kids were bummers that the pool was I heated and you had to make reservations that were difficult to make and had a 2hr maximum. And there was no free breakfast served just snack bags. But that was all due to Covid restrictions.

Bad

Liked: Unable to get to hotel with COVID lockdown
Disliked: Communication between me and Booking.com and letter writen to hotel manager not actioned, Asked for refund but mo action on anyones part. Forwarding my complaint to credit card company, if no satisfactory action will not be using hotel chain again. Stayed at Staybridge suites South Manchester in Anaheim many times, always good.

Exceptional