Name: Staybridge Suites Allentown West Hotel By IHG
Address: 327 Star Road, Allentown, PA
Telephone: (888) 420-1657
Rating: 4.25

Liked: Free breakfast
Disliked: The room was smelly because the carpet needed cleaning. Apparently they only reserve a certain amount of rooms for people who have pets and don't clean the carpet often so the room smells.

Liked: Thank you,never stated a nice hotel neat professional staff in the room comfortably next time Im in the area this is the hotel I will stay breathless, was great and the chef and excellent person I gave them 10+ For the service, Thank you,
Disliked: Nothing to complain about this hotel

Liked: The location was fine.
Disliked: They was not heat. It was extremely cold in the room. They offered to move us (3 children 3 years old and younger) to another however the hear did not work in that one either. The front desk actually gave us a space heater. This I was unbelievable!

Liked: The rooms it self, stocked and clean.
Disliked: N/a

Liked: free breakfast Hospitality
Disliked: No wheelchair for handicap customers

Liked: It was close to alot of stuff.
Disliked: The couch was ripped, the window sill was full of dirt. They wasnt much to do on the grounds of the hotel itself. There wasnt much of a variety at the breakfast

Liked: The roominess of the two sweets with like a full kitchen The pool was clean and it was nice and warm in there

This guest did not leave comments about this hotel.

Liked: Staff at the front desk was nice and understanding. He sent someone right away when I complained that the mattress protector had a big yellow stain.
Disliked: breakfast: young lady in charge not proactive and not service oriented: at 9:10, items are missing and she has no intention to replace them unless someone is ready to wait 20 minutes. Ran out of milk on a Sunday morning at 10?!!