Stayable Suites Jacksonville

Disappointing

Disappointing

It was horrible

Liked: Nothing
Disliked: No WiFi the bed was messy up,the tub looked bad, and the tv didn’t work

Stay away

Liked: Nothing
Disliked: The rooms are not what’s advertised on site. Once I arrived there was mold, the rooms are out dated, toilet filthy. I would immediately complain to management and booking who both agreed to cancel my reservation and refund me. I have yet to see my 104.99 deposit which says $100 deposit not added tax or my $800+ that I spent to occupy my time for two weeks. This is the worse experience ever and booking has yet to back me up regarding my funds just that they are waiting for Stayable to refund them. It should be a class action lawsuit against booking for allowing such false advertisement and taking our payments but not securing a refund even if the hotel company is not doing their part. Even when verbally and written email that they are refunding me. So that’s $900 of my hard money out there somewhere NOT BACK IN MY POCKETS! At this point you don’t know who to take to arbitration the hotel or Booking.com bc it’s pointing fingers at each other. The hotel saying they under new management so when I call they can’t answer any questions. Ridiculous

Superb

Disliked: TV didn't work everything else was good 😊

No wifi and I paid...

Disliked: No wifi and I paid daily only not to receive what the hotel had to offer. Had to wash my own towels and pay for my own tissue. Services sucks a$$.

I would like to be...

Liked: No breakfast
Disliked: No Internet no compensation

Poor

It’s a long wait to...

Liked: The Quiet Night
Disliked: They’ve had our Wi-Fi out for a week and still want you to pay the full price is ridiculous and they still haven’t even fixed the problem