Name: Stayable Orlando at Florida Mall
Address: 8700 South Orange Blossom Trail, Orlando, FL
Telephone: (888) 428-0221

Bad

Disliked: This is another site that advertise features that they don't have then they tell customers like myself they're going to refund my money due to the false advertising the pool was closed since the pandemic they have not reopened it the site manager agreed to give me my money back for your charge no cancellation fees but it's been over a week now and I'm being dragged and I'm being told that I can't get my money back because they said I canceled but it was not need to cancel it was the site manager who understood that I stated that I you decide believing it was a pool but there was no pool so I never stayed I can't judge room or property where I never stayed

Room was horrible , people...

Liked: Room was horrible , people doing drugs outside , mold in rooms , water was off for a whole day !! Pool wasn’t even swimable. I will NEVER BRING MY FAMILY HERE AGAIN… the pictures online are FALSE
Disliked: NOTHING EVERYTHING WAS HORRIBLE

Good

Bad, would not recommend at...

Liked: The location is the only positive thing about this hotel, very close to shopping centers and entertainment.
Disliked: First of all, the a/c was not working properly, it was cooler outside than inside our room. Second of all, the bathroom smelled bad. We tried to get in the pool but it was closed “under renovation” And last but not least, we killed a few roaches throughout the night.

Passable

Liked: Cheapest rates per night, room has freezer and microwave. If you want a hotel just to sleep, this is a really good option!
Disliked: Infrastructure is old and not maintained, there's a lot of weird people around the parking at all times with no security controls, they smoke weed in the parking

Pleasant

Liked: Staff was very nice
Disliked: The room was dirty and we had no room service

Pleasant

Passable

Liked: Tv not working bed need to be replaced
Disliked: Tv

Very bad hotels

Liked: Nothing
Disliked: This is the first time I've ever experienced such a bad hotel. Very bad. Very dirty. A room that smells of damp. There is not even a towel in the room. There is never a daily cleaning, linen change, towel change. Everything is very dirty... I share what I experienced with sadness and astonishment.

Horrible place to stay!

Liked: The only thing I like, was the convenience of being in a well-known area surrounded by shops and stores. No heavy traffic around the facility.
Disliked: To begin with, my husband and I arrived late at night and the staff was already notified of the late arrival. Once we got there (around 11pm), we had to ring the bell and call as the access to the main lobby was locked. Then someone unlocked the door to the main lobby and checked us in. Once we went to the room, there was a leakage behind a wall. The noise kept us awake all night. I tried texting and calling with no success. The next morning, we woke up with water all over the tiles in the bathroom and part of the bedroom. The stench of humidity was horrible. We only stayed for that one night and on our way out (around 7:30am, we couldn't get inside the lobby again to check out and leave our room key cards. No one was around the premises. We needed to leave for a meeting to be at 8am and so we did. My partner had to return in hour to drop off the keys and do the checkout. Still no staff in the lobby was available. He was approached by a maintenance staff while outside and able to drop off the room keys. Pictures and videos of the water leakage were shown. His response was that he will take care of it.